Privacy Policy

 Introduction

We take your privacy very seriously. This privacy policy relates to your use of our Website only. Please read this Website privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share any information relating to you in connection with your use of our Website. It also explains your rights in relation to your personal data and how to contact us or a relevant regulator in the event you have a complaint.

This Website Privacy Policy together with our website terms and conditions and cookie policy sets out how we collect personal information about you via our Website and how the personal information you provide via our Website will be processed by us. By visiting our Website, you are accepting and consenting to the practices described in this Website Privacy Policy. If you do not consent, please do not submit any personal data to us.

Who We Are

We are Attica Care Greece, a part of Immobilien a company incorporated in Greece. Our company number at GEMI is 64712103000 and our registered address is:
Arzumanidis Immobilien, Magnisias 14 b, GR-14232 Athens

Contact person: Konstantin Arzumanidis
Telephone: +30 217 000 30 30
Mail: welcome [at] atticacare.com

How We Use Your Personal Information Generally

This privacy statement explains how we collect and use personal information about you.
We collect and use personal information of the following people:

Residents
Potential residents
Family members
Friends
Visitors
Individuals responsible for residents care needs such as guardians, those appointed to act as a power of attorney, those responsible for paying our fees and social and care workers
Volunteers
Third Party suppliers and subcontractors

In general terms we collect and use personal information to:

Deliver our services and meet our legal responsibilities
Understand your care needs and how we can support you and your family
Verify your identity where this is required
Contact you by post, email or telephone
Maintain our records
Process financial transactions

We will only use your contact details for marketing where you have consented to such marketing. However, we may send you emails describing our services and newsletters. If you provide your consent to receive e-mail marketing and you no longer wish to receive the emails, you can unsubscribe using the link in the relevant email. A detailed overview of the types of personal information we collect and process can be found by clicking on this link.

Using Our Website

We may collect personal information about you when you access our website:

Directly from you
Cookies
Analytics providers, such as Google Analytics
Advertising networks
We use this data to monitor usage of our site and to improve our services.

Your Rights

Access to your information: You have the right to request a copy of the personal information about you that we hold. Correcting your information: We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.

Deletion of your information: You have the right to ask us to delete personal information about you where:

You consider that we no longer require the information for the purposes for which it was obtained
We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information below You have validly objected to our use of your personal information – see Objecting to how we may use your information below.

Our use of your personal information is contrary to law or our other legal obligations.

Objecting to how we use your information: You have the right at any time to require us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest or pursuant to the legitimate interests of us or a third party then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.

Restricting how we use your information: In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where there is no longer a basis for using your personal information but you don’t want us to delete the data. Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Portability: If we process personal information that you provide to us on the basis of consent or because it is necessary for the performance of a contract to which you are party, and in either case that processing is carried out by automated means, then you have the right to have that personal information transmitted to you in a machine readable format. Where technically feasible, you also have the right to have that personal information transmitted directly to another controller.

Withdrawing consent using your information: Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.

Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.

Changes To Our Privacy Statement

We keep this privacy statement under regular review and will place any updates on this website. Paper copies of the privacy statement may also be obtained from the General Manager at Attica Care Greece.
This privacy statement was last updated on 25th May 2025.

Contact Information And Further Advice

If you have any queries in connection with this privacy statement or your personal information, you can contact us at:

Mail: welcome@atticacare.com
Write to us at: Attica Care Greece
c/o Arzumanidis Immobilien
Magnisias 14 b
GR-14232 Athens

Complaints

We seek to resolve directly all complaints about how we handle personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office:

Online: https://www.dpa.gr/en
Mail: contact@dpa.gr
By phone: +30 210 64 75 600
By post: Hellenic Data Protection Authority,
Kifissias 1-3, GR-115 23 Athens

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